Terms of use

Welcome to our web site! These General Terms and Conditions of Use govern the access to and use of CoverCouch.com. The access to and use of this web site as well as the purchase of products on CoverCouch.com are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you.

The full name of our company is CoverCouch Ltd. We are registered in England and Wales with the Companies House under registration number 08715416. Our registered address is 59 Devons Road, E3 3DW, London. VAT number GB175192103. You can contact us by email to [email protected].

If you need any assistance, follow the links located at the footer area of CoverCouch.com, where you will find information on ordering, delivery or refunds and returning products purchased on CoverCouch.com, and other general information on the services provided by CoverCouch.com.

Remember that you can always contact CoverCouch by e-mail: [email protected].

For any other legal information, go to the sections: General Terms and Conditions of Use, General Terms and Conditions of Sale, the Return Options and the Privacy Policy of CoverCouch.com.

CoverCouch may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update to the General Terms and Conditions of Use shall be posted for our users on the news page of CoverCouch.com as soon as such amendments or updates have been made and shall be binding as soon as they are published on the web site in this section.

Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated General Terms and Conditions of Use of CoverCouch.com. If you do not agree to all or part of CoverCouch's General Terms and Conditions of Use, please do not use our web site.


1.1 Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

1.2 You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

1.3 You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website; or

(f) redistribute material from this website except for content specifically and expressly made available for redistribution such as our newsletter.

1.4 Where content is specifically made available for redistribution, it may only be redistributed within your organisation.


2.1 We recommend that you read the Privacy Policy which also applies in the event that users access to CoverCouch.com and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes CoverCouch.com collects and uses your personal data.


3.1 CoverCouch is the exclusive owner of the logos and registered trademarks "CoverCouch" and "CoverCouch.com" and of any other sign which includes the word "CoverCouch" and the domain name "CoverCouch.com".

3.2 All of the other signs which are used for distinguishing the products sold on CoverCouch.com posted on the web site are registered trademarks of the respective owners and are used on CoverCouch.com only for the purpose of distinguishing, describing and advertising the products sold on CoverCouch.com.

3.3 CoverCouch and all of the other owners of registered trademarks are entitled to the exclusive use of the trademarks respectively owned.

3.4 You are not authorized, without the consent of CoverCouch and of any other owner of the registered trademarks posted on the web site, to use such trademarks for distinguishing products or services.

3.5 Most of the trademarks posted on the web site and concerning the products for sale on CoverCouch.com are famous and well known to the general public and to each user of CoverCouch.com.

3.6 Any unlawful or unauthorized use of such trademarks is prohibited and gives rise to serious legal consequences. Such trademarks and any other sign posted on CoverCouch.com must in no way be used in order to obtain undue advantage from the distinctive character or reputation of these trademarks or in such a way as to damage them and their owners.

3.7 CoverCouch is not affiliated with IKEA in any way. All products offered for sale on this web site are custom made by CoverCouch to fit IKEA's most popular sofas, chairs and armchairs.


4.1 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

4.2 You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

4.3 You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

4.4 You must not use our website to transmit or send unsolicited commercial communications.

4.5 You must not use our website for any purposes related to marketing without our express written consent.


5.1 Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

5.2 If we provide you with / you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.

5.3 You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.

5.4 You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

5.5 You must not use any other person's user ID and password to access our website, unless you have that person's express permission to do so.

5.6 We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.


6.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

6.2 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;


7.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.


8.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.

8.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.

8.3 If you choose to link to our website in breach of Paragraph 8.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

9.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England.